We’ve been helping Sage Business Partners, Resellers and End Users with our SalesLogix expertise since the original launch of the product. Not only do our consultants know the product extremely well they can help guide you in how to maximize the value of your current or new implementation.
If your organization is using SalesLogix then you own, a best of breed solution, which has all the flexibility and power to launch your business forward to the next level. The key challenge is to make sure that your organization is maximizing the value of your investment.
The most common issues or comments we hear from SalesLogix owners who need help are:
- Symptom: “It’s broken” - Loss of confidence in data synchronization by remote users.
- Remedy: While Synchronization in SalesLogix is very robust and reliable, configuring the system properly can be complex. We find that by evaluating your current Synchronization configuration and ensuring that your configuration meets your business needs we can regain the confidence of your users and return you to a dynamic accurate flow of information.
- Symptom: “It doesn’t show me what I need” - The data just isn’t being kept up to date.
- Remedy: As you manage your business you want to have quick access to relevant, accurate and reliable data. For this data to be of value your users must enter and update regularly, consistently as a part of their daily tasks. With a few key tune-ups to your system, a small number of high quality reports, perhaps a new dashboard or two and a good flow of information communication you can begin to reverse the signs of data degradation in your system. User’s can enter their data faster and easier, you receive reports which are accurate and relevant. Alerts and warnings help users and managers be aware of potential data issues so they can be resolved immediately. Your system is now feeding your business instead of the other way around.
- Symptom: “There oughta be a way…” – It seems that the effort required just to do simple tasks is ownerous and unnecessarily complex.
- Remedy: Because your system is powerful it can easily appear complex. With a combination of Training and evaluation of your processes you can improve the daily life of your users tremendously. Information can be captured and shared effortlessly, existing functions, features and modules can be uncovered and leveraged into your processes. It’s all about maximizing the use of the system you’ve already paid for!
If your company is experiencing any of these or other challenges with your SalesLogix system contact us for immediate assistance!